Questions:

Questions & Answers

1. Why there is no price quoted in our website?

Our apology for any inconvenience this has caused you, but it is our company policy not to display price in our website. Please let us know about the product you are interested in and we will send you the FOB price of the product.

2. What is FOB Price?

FOB is short for Freight On Board-meaning the price includes costs of production, packaging, transportation cost to our local airport or land-port (Kathmandu). The cost after the local air/land port has to be borne by the buyer.

3. Can I pay 50% in advance and 50% after I have received my order ?

We apologize as we cannot accept this mode of payment as our government will not give us permission to export the products until 100% payment has been received in advance. This is our government policy to protect producer of Nepal.

4. What is your minimum order quantity? 

Our minimum order quantity is USD 500.

5. Mode of Payment? 

We take payment via Wire Transfer/ Bank Transfer, pay pal and major credit cards.

6. Delivery Time ?

The goods on stock can be dispatched immediately. But the goods which are not in stock can be dispatched 7 to 30 days from the date of confirmation.

Delivery:

• Courier (UPS, DHL, FedEx) - 5 to 12 days
• Air/Sea Cargo- 18 to 28 days
• Sea Cargo- 28 to 40 days

7. I would like to order in very large quantity, do you have any discount scheme for such buyers?

Yes, of course we provide discount to buyers who order large quantity. The discount percentage depends on the size of the order. Please contact us with your estimated order quantities and we will provide you with discounted rate for that order.